New tabs not opening

Muy problem is ony desktop.. A few days ago I started having the problem that when I click on a link, a new tab opens but it does not load any content. The little dots on… (read more)

Muy problem is ony desktop.. A few days ago I started having the problem that when I click on a link, a new tab opens but it does not load any content. The little dots on the tab go back and forth but nothing loads. My home page always opens and I can open articles on that page, but new links do not open. I restarted the computer and it seemed that the problem had corrected, and I was able to open a couple of links but then nothing more would open.

Asked by DandZS 11 minutes ago

Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 6 days ago

Last reply by Umbravita 47 minutes ago

Accessing websites

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connec… (read more)

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connect me to the website. I have many tabs open in my browser and when I try to access any of the tabs, I get the same problem. There's a dot that moves endlessly back and forward in the tab while the screen remains blank. In the heading next to the website address it says "not secure", but it is saying this for all the websites that I was previously able to access and any new website that I enter. How can I fix this to access websites? I have tried restarting my computer but that has not fixed it.

Asked by j_hagel 6 hours ago

Last reply by j_hagel 58 minutes ago

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never… (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 1 hour ago

No online connection

I travel to two different locations a few times a year. I use the same basic "computer" for each one, though they're far apart. It works through a "sneaker network," wher… (read more)

I travel to two different locations a few times a year. I use the same basic "computer" for each one, though they're far apart. It works through a "sneaker network," where data files, profiles, etc, are copied to a portable hard drive and then copied to the next computer, so they're fairly identical.

The problem is that this last time (and I've been doing this for perhaps about 3 years), Firefox has refused to do anything online. I can use it offline, but not online. The "work online" is unchecked, so it should be online. But it refuses to do anything.

After several Firefox reboots, windows reboots, checking everything, Firefox still does nothing.

Currently I'm using Waterfox and Edge. Both work fine. Thunderbird works fine.

I've had this problem since Tuesday night. So about 48 hours now, and nothing at all.

The way I transfer from one computer to another without losing email or current Firefox status is to copy the newest profile over, delete the old, and then copy the current program, as well.

Thus, the program is up to date, as is the profile, but all I get when I type in any address is that dot thing at the top, going side to side.

Thank you in advance.

Asked by Beadmaster 2 hours ago

Last reply by Beadmaster 2 hours ago

email cant load

Both Protonmail and G mail doesn't work anymore. Protonmail shows entire mailbox is empty, Gmail shows in red 'Oops! Your selected image failed to load' I have been usi… (read more)

Both Protonmail and G mail doesn't work anymore. Protonmail shows entire mailbox is empty, Gmail shows in red 'Oops! Your selected image failed to load'

I have been using Firefox for many years now and have never had this problem.

I can only use my mail accounts now on Safari, but the browser is no longer supported but it still works, I cannot use Firefox but Safari works, so it isn't a email provider problem.

I'm including a screenshot from gmail. Although I can sign in on Gmail, I cannot use Youtube as it shows I'm signed out?

I'm including a screenshot from Protonmail, you will see that it shows 76 items in the inbox, but none can display.

Thank you ....

Asked by Corbus Hendrick 2 hours ago

Radio Buttons

Suddenly the radio buttons in surveys do not "black out" for each one selected /clicked. I tried the same URL in EDGE browser and they all work! What happened to the late… (read more)

Suddenly the radio buttons in surveys do not "black out" for each one selected /clicked. I tried the same URL in EDGE browser and they all work! What happened to the latest version !!! Yes I cleared cache and cookies!

Desperately' Stan Mlynarski Devoted fan for 24+ years Sample url https://www.tellwut.com/account/availableSurveys/m/c/p/70/sId/8007701-619006

Asked by Rexx98 2 hours ago

lost history after last updte

Today firefox deleted my complete history with the latest update. My data recovery tools cannot find any old profile. I demand a solution, since you update without any w… (read more)

Today firefox deleted my complete history with the latest update. My data recovery tools cannot find any old profile. I demand a solution, since you update without any warning or possibility to save the history/tabs.

Asked by janholthusen 3 hours ago

I can't search a full PDF if I am viewing the PDF within an Outlook preview

In Chrome, I can search a full PDF whether I view it within an email, or as a PDF opened in the browser. In Firefox, I can only do the latter - I can search the full PDF… (read more)

In Chrome, I can search a full PDF whether I view it within an email, or as a PDF opened in the browser.

In Firefox, I can only do the latter - I can search the full PDF if the PDF is open in its own tab after being downloaded, but I cannot search the full PDF in the Outlook preview.

I do this every day for work, so this is a bit of a deal breaker if I'm unable to find a workaround. Does anyone have any ideas on how I can get around this?

Asked by dstator 5 hours ago

Windows Defender uninstalled Firefox browser from my Windows 11 Desktop

Windows Defender uninstalled the Firefox browser because of a Severe security threat. Is there a threat to installing and using the Firefox application on Windows 11? … (read more)

Windows Defender uninstalled the Firefox browser because of a Severe security threat. Is there a threat to installing and using the Firefox application on Windows 11?

Asked by amirahs 6 hours ago

Browser is choppy and flickering. Letters are merging

Hello! Appreciate the help I could get. It is rather hard to type when the letters are disappearing as I type it out. I will provide screenshots of my issues and hopefull… (read more)

Hello! Appreciate the help I could get. It is rather hard to type when the letters are disappearing as I type it out. I will provide screenshots of my issues and hopefully someone could help me out. I just downloaded the browser and have no idea how to fix the issues. The tabs are constantly flickering in different colors. The letter are disappearing or merging together or sometimes written in bold, crossed out, or underlined. It is making it rather hard to use the browser haha, but let me know what else I can provide to help out identify the issue. THANKS!

Asked by MJ 7 hours ago

Can't use my own script as an application for a given media type.

I need to call an executable script that I wrote when I click on a link to a file of a certain file type. I used to be able to browse to my script in order to set it as … (read more)

I need to call an executable script that I wrote when I click on a link to a file of a certain file type. I used to be able to browse to my script in order to set it as the desired application, but now I can't find any way to persuade Firefox to call my script when, for example, the linked-to file's name ends in '.dng'. Where is the list of such applications, and how do I add my script to it?

Asked by srn4 10 hours ago

Last reply by srn4 7 hours ago

Sync setting no longer present between Android and iMac.

Choosing, "Sync now" as usual on both Android and iMac does nothing. in Firefox, putting the phone up to the bar code does nothing, except it now tells me I can't use my … (read more)

Choosing, "Sync now" as usual on both Android and iMac does nothing. in Firefox, putting the phone up to the bar code does nothing, except it now tells me I can't use my camera (my camera works).

I know every company feels the need to change settings for no reason, and make things confusing in each update, but this is extreme and has never been a problem before between these two devices.

I have no viruses as I regularly run scans.

Does anyone have updated directions on how to keep the same bookmarks, which is on the only Mozilla account I have, on these two devices?

Specs: Galaxy S8, Mac OS Monterey

Asked by ethrinkah 8 hours ago